Privacy Policy

Data Controller

Obsidian Flux Healing located in Denver, Colorado. Contact us directly at obsidianfluxhealing@gmail.com

Collected Personal Data

Data through contact forms; we collect personal data directly from you when you book a session. We do not buy or acquire your personal data from third-party data brokers. We take digital security seriously. Your intake form answers and personal details are stored securely using password protected systems. Only the practitioner has access to your files.

Information you provide directly through client intake forms: name, phone number, email address, emergency contact details, address for in-person sessions, and any health or wellness background info you choose to share to safely customize your Reiki session. All information shared during intake and sessions is kept strictly confidential. The only exceptions to this policy occur if required by law, or if there is a clear, imminent risk of harm to yourself or others.

We collect your preferred payment method (Zelle, Cashapp, or Venmo) and your relevant username or phone number associated with that app so we can send you direct payment requests. To maintain your financial security, we do not directly collect, store, or process your credit/debit card numbers or banking passwords.

All peer-to-peer financial transactions are processed securely through external apps. Depending on your preference, transactions are handled strictly by Zelle, Cashapp, or Venmo. These payment processors maintain their own seperate policies governing how they handle your financial information.

Cookies and Tracking Technologies

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can change your browser settings to block or delete them. Keep in mind that if you turn off essential cookies, some parts of our site may not work right.

Purpose for Collecting Data

We only collect and use your personal information when we have a legitimate business reason to do so. Specifically, we use your data for the following purposes:

Providing Reiki Services-We use your intake form answers to understand your wellness goals, tailor your energy sessions safely, and address your specific energetic health concerns.

Managing Bookings-We use your email address and phone number to schedule your sessions, send appointment reminders, and contact you regarding any timing changes.

Emergency Contact-We keep your emergency contact info on file strictly to ensure your safety in the rare event of a medical emergency during an in-person session.

Legal and Record Keeping-We retain certain booking and financial records to meet our business accounting, tax obligations, and legal requirements.

How We Use Cookies-We use cookies to make our website work, understand how people use our pages, and improve your experience. Essential cookies are needed for the website to run properly, and using analytics cookies to track how visitors use our site (like which pages are most popular) to help us make improvements.